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  • I need to order some new gear. Is that something The Daniel Group does?
    Yes! We are dealers for most major equipment brands. Use the contact form on our website and let us know what gear you're looking for. One of our account executives will be in touch shortly to help you with your order.
  • What types of projects do you handle?
    We handle a wide range of projects, including but not limited to, houses of worship, theaters, concert halls, conference rooms, sports venues, and educational institutions.
  • What is your warranty policy?
    We offer a 2 year warranty on all of our labor. The terms of the equipment warranty vary depending on the specific equipment provided. Detailed warranty information will be included in your project proposal.
  • What does an AVL Design and Integration company do?
    An AVL (Audio, Video, Lighting) Design and Integration company provides comprehensive solutions for audio, video, and lighting needs. This includes designing, installing, and maintaining systems for various venues such as churches, theaters, schools, and corporate environments.
  • Does The Daniel Group offer demos of products?
    In some cases we can facilitate the demo of certain consoles, PA systems, cameras and more. To find out if that's something we can do for you contact us via chat or the submission form on our website.
  • What are the typical stages of a project with your company?
    Our projects typically include initial consultation, design and planning, equipment selection, installation, system testing and training, and ongoing support and maintenance.
  • Can you help with upgrading our current AVL systems?
    Absolutely. We can evaluate your current systems and recommend upgrades to enhance performance and meet your evolving needs.
  • How can I request a consultation or quote for my project?
    You can request a consultation or quote by filling out the contact form on our website, calling our office, or sending us an email. One of our account executives will get in touch with you to discuss your needs.
  • What brands or equipment do you use?
    We work with a variety of reputable brands in the AVL industry to provide high-quality equipment that meets the needs of our clients. Specific brands and equipment are chosen based on the project requirements and client preferences.
  • Can you integrate new systems with our existing equipment?
    Yes, we can integrate new systems with your existing equipment, provided that it is compatible. Our team will assess your current setup and recommend the best solutions for seamless integration.
  • Do you provide custom designs for each project?
    Yes, we provide custom designs tailored to the specific needs and requirements of each project to ensure optimal performance and satisfaction.
  • What kind of support do you offer after the installation?
    We offer ongoing support and maintenance services to ensure your systems continue to perform optimally. This includes routine maintenance, troubleshooting, and repair services as needed.
  • How long does an installation typically take?
    The duration of an installation depends on the scope and complexity of the project. After the initial consultation and planning, we provide a detailed timeline to give you an accurate estimate of the installation period.
  • Do you offer training for our staff on how to use the new systems?
    Yes, we provide comprehensive training for your staff to ensure they are comfortable and proficient in using the new AVL systems. This includes hands-on training sessions and user manuals.
  • How do you handle project changes or additional requests?
    We understand that project requirements can change. We work closely with our clients to accommodate any changes or additional requests, providing updated quotes and timelines as necessary.
  • Do you offer financing options?
    Yes, we offer financing options to help make our services more accessible. Please contact us for more information about financing plans and eligibility.
  • What are the costs associated with your design and integration services?
    The cost of our design and integration services varies depending on the size and complexity of the project. After an initial consultation, we provide a detailed quote outlining all costs involved including whether a deposit will be required before starting the process.
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